• General

  • ·  What is password protection the parent's area?
    We recommend all parents to enable this feature. This great feature protects you, the parent, from the child ever getting into the parents section to retrieve the "wish list" or seeing how to "Request Santa." To set a password, please go to "Home Screen", then "SETTINGS" option, and then click on "SantaMegaPk." You will create a 4 digit code as your password. You may easily turn password protection off or on.
  • ·  What if I forget my password?
    Go to "SETTINGS" and then click on "SantaMegaPk." You can easily create a new password and click save. This will be your new password.
  • Manage Kids

  • ·  How do I add a child?
    To add a child, go to the "Parents" section on the app, which is located in the lower left hand corner. Click on "MANAGE KIDS", and then click on the "+" symbol near the top right of the screen. Next, you will be able to add your child's information and select a stocking icon for him or her.
  • ·  How many children can I create/manage?
    You can add unlimited children. This means you can not only use this app for your kids, but for other children as well. This is great for friends, neighbors, and more. You can be the person with the "magic" phone that has contact with Santa Clause. This amazement and the smiles on their faces is priceless.
  • Wishlists

  • ·  How does a child create a wishlist?
    It's simple! First tap on their stocking from the main fireplace menu screen. Next, have the child tap on "Call Santa" and they will instantly be directed to Santa Clause. Your child will hear Santa talking to them and will be instructed to leave him their wishlist items after they hear the beep. The child may talk as long as they want. They may also call as many times and leave more wishlist items to Santa, 24/7, 365 days a year!
  • ·  How do I listen to a child's wishlist?
    From the main fireplace menu screen, tap on the bottom left icon to enter the "Parents" section. Next, click "Hear Wishlists." It's that simple! Now choose the child, and you will then see a list of all dates that child has called Santa. Click the desired date. You will next see a list of times that day a message was recorded. Select the time, and listen to the cute wishlist phone call that child made thinking they were talking to Santa.
  • ·  How many wishlists can be created?
    How many do you want? Our app can hold basically an unlimited number, or up to the point of your phone's maximum storage capacity. Store wishlists of your children, friends, neighbors. Be the person who has the "magic phone" that can communicate with Santa.
  • ·  What format is the wishlist sound file stored in?
    All wishlists are recorded and saved in .aac format. Keep them forever as keepsakes or send them to your friends, family, and grandparents to play in iTunes, or other media player. The gift of a child's voice lasts a lifetime.

    You may easily convert these files to Mp3 if you wish:

    Windows users: Koyote-Free-Mp3-Converter (Free): Download

    Mac Users: FLV-Crunch (Free) : Download

  • ·  How do I email a wishlist?
    From the main fireplace menu screen, tap on the bottom left icon to enter the "Parents" section. Next click on "Hear Wishlists", then select the date and time. On the screen where you listen to the wishlist, click on the blue "Forward" button, on the right side of the screen, and enter as many email address's you want to send it to. This email is sent out using your default email account setup on your iphone.
  • Request Santa

  • ·  What is Request Santa?
    Request Santa is probably the most "useful" feature for a parent. You can now have 100% access to Santa Clause personally. Request him to either call your child and say a message of your choosing, or have Santa text message your child a message on your phone.
  • ·  Is there a real call being made?
    No, since everything is only simulating a phone call or text message, the app does not incurr any additional charges whatsoever. All aspects of the call are built within the app, and stays within the app. This is not a live call from Santa. No airtime minutes, nor additional charges are needed.
  • ·  How do I request him to make a telephone call?
    From the "Parents" main screen, click on "Request Santa" button and then choose "Telephone Call". Now select the child's name, message you want your child to hear, and when you want Santa to call. The message are tailored towards your child's behavior. You will be able to choose from Good Behavor, Good Listening, Good in School, Not Behaving, Not Listening, Not doing their School work, or Not Sleeping. Your child will think Santa is really always watching, and will be amazed.
  • ·  How do I request him to text message?
    From the "Parents" main screen, click on "Request Santa" button and then choose “Text Message”. Now select the child's name, and then customize the text message you want Santa to send the child. Last, select when you want Santa to text your phone. Create a text message to address any situation: "Santa is very glad to see that you ate all your green beans, even though you don't like the taste. I'm very proud of you!" Your child will be amazed at how detailed and prompt Santa's text message can be. This has a special impact on older, doubtful children.
  • ·  Do the text messages effect my carrier's text messaging account?
    They do not affect your carriers text messaging limits. Our text are displayed internally and does not go through any cell carriers networks. You can have Santa send as many text messages as you want. No airtime minutes, nor additional charges are needed.
  • For Kids:

  • ·  How do I know which stocking is mine?
    Your child's stocking will have the first initial of their name (you entered when adding the child), and the cartoon icon that you chose. After tapping the stocking, the child's name is displayed on the top of the next screen.